Terms and Conditions

Power and Water Use

We will require access to your power and water supply to complete the detailing service. By booking, you give us permission to use these utilities during the service.

Pre-Existing Conditions

Before starting any work, our team will conduct a visual inspection and note any existing scratches, dents, stains, or damages. We are not responsible for any pre-existing imperfections, mechanical issues, or paint defects that may become more visible after cleaning or polishing.

Vehicle Type and Pricing Accuracy

Pricing is based on the vehicle type selected during booking (Sedan, SUV, 4WD, or Truck). Upon arrival, our team will verify that the vehicle matches the type selected. If the actual vehicle is larger or does not match the selected category, we reserve the right to adjust the price accordingly before commencing service. This ensures fair pricing based on the size and complexity of the work required. Customers are responsible for selecting the correct vehicle type during booking.

Liability for Damages

While we take great care in every job, if any damage occurs as a direct result of our work, we will repair or compensate for it appropriately. We are not liable for:

• Damage caused by pre-existing conditions or weak clear coat/paint.
• Electrical, mechanical, or cosmetic issues that arise from normal cleaning processes.
• Personal belongings left in the vehicle.

Please remove all valuables before your appointment.

Quality Guarantee

If any area of the vehicle was missed during the detailing process, we will return to correct it at no extra cost provided that you notify us within 48 hours of the service being completed. If we are not contacted within 48 hours, we will assume the service was completed to satisfaction, and no return visit will be offered. We are not responsible for new dirt, weather effects, stains, or uncleanliness that occur after the job is finished.

Payment and Cancellations

Payment is required in full upon completion of the service, unless otherwise agreed in writing before the appointment. Payment can be made on-site via cash or bank transfer. If an invoice is issued, it must be paid within 7 days of the invoice date. If payment is not received within 7 days: A late payment reminder will be issued. Failure to make payment after the reminder may result in the matter being referred to a debt recovery agency or small claims process, with any recovery costs added to the outstanding balance. Future bookings may be suspended until the balance is settled in full. Cancellations or reschedules must be made at least 24 hours in advance of the appointment time. Failure to provide at least 24 hours' notice, or failure to be present at the scheduled time, may result in future bookings being declined. Repeated cancellations or no-shows may also lead to refusal of service. We reserve the right to withhold future bookings from clients who consistently fail to provide adequate notice or payment.

Photos, Videos, and Promotions

By agreeing to these terms, you grant us permission to take before and after photos or videos of your vehicle for promotional use on our website and social media. Personal information, license plates, and identifying details will be blurred or removed prior to publication. We will never share personal photos or use your vehicle imagery for any unrelated purpose.

Weather and Rescheduling

If weather conditions make it unsafe or impractical to perform the service, we reserve the right to reschedule the appointment. We will contact you as soon as possible in such cases.

Acceptance of Terms

By booking or allowing work to commence, you acknowledge that you have read, understood, and agree to these Terms and Conditions.